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How to Order Rx Drugs

New Customers Information - Return Customers Information

All Rx Drugs require a Doctor's prescription We require a valid prescription(s) written by an authorized doctor for all Rx Drugs. Once an order has been placed we require that the prescription(s) be faxed to 1.866.364.9987.

Instructions for New Customers

Submit Customer Profile Online Instructions - Download and Fax Customer Profile Instructions

Submit Customer Profile Online Instructions

When our customers submit their Customer Profiles online they are assured complete privacy.

1. Please Read the MediSave.ca Customer Agreement and then press I Agree to continue.

2. Fill in the appropriate fields and be sure to fill in the required ones . These fields will be marked with a star (*)and must be filled to be valid.

3. Press Submit and your Customer profile will be automatically sent to the MediSave.ca Customer Database.

4. Please have your local doctor write your prescription and fax it with your name Phone number and Address on it.

Submit Customer Profile Online Now

Download and Fax Customer Profile Instructions

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Use Microsoft Word to Download Customer Profile Form

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Download Prescription Medisave.ca Order Form Download Form Now


1. Open or Save the Forms package to your computer

2. Print the Forms package.

3. Fill in the blanks.
Just fill in the blank fields and be sure to fill in the ones with a star (*) beside the fields. These fields are on the forms package. A few pages require your signature.

4. Please Fax the Following:

a. Completed Forms

b. Copy of Doctor's Prescription

c. Copy of Picture ID (e.g Driver's License or Birth Certificate)

Toll Free Fax Number: 1-866-364-9987

If you don't have a fax machine, ask your doctor's office if they will fax the forms for you, or use a fax service available at many postal or office services like Mailboxes Etc. You can also mail the order to us at our mailing address on our contact us page.

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Instructions for Return Customers to Order Refills

Return Customers must advise MediSave.ca at least 2 weeks prior to you requiring your refill medications.

Return Customer Refill Steps

1. Return Customers can place order online through the refill page
Or
2. Or contact us by email at: customerservice@medisave.ca or advise by telephone at:
1-877-888-3784

Return Customer with New Prescriptions Options

Option 1 - Please fax prescriptions to Toll Free Fax Number: 1-866-364-9987 (include the reference number on your initial invoice)

Option 2 - Order online via shopping cart and fax in prescription

Option 3 - Or contact us by email at: customerservice@medisave.ca advise by telephone at:

Option 4 - Advise by telephone at 1-877-888-3784

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