We know how important your sensitive medical data is,
provided to make you aware of how MediSave collects, uses and manages
information of visitors to its Internet sites.
MediSave.ca views the personal privacy of users as an important
issue and are committed to maintaining the security of personal information
provided by users in accessing www.MediSave.ca.
MediSave.ca collects the following information regarding all
visitors to this site: domain name, IP address, information regarding what
pages are accessed, information volunteered by you (such as e-mail address when
filling out feedback form), and length of time spent on the site. MediSave.ca
collects and logs this information for statistical purposes.
MediSave.ca also uses this information in order to provide you
with a better, more meaningful experience when you visit in the future. Through
analysis of these records, MediSave.ca improves and updates the site to improve
Customer information is not available online at this time.
While customers can login and view products, no information about them is
stored in a way that others can use to associate medical history with
prescription drug products. All customer information is currently held in
databases that are not connected to the Internet. This will change once
transactions are possible online, at which time efforts will be made to
maintain security and limited access to such data.
Other than stated above, no attempt is made to identify users
or their browsing activities except, in the event of an investigation, where a
law enforcement agency may exercise a warrant to inspect logs, or where
MediSave.ca believes it is required to collect and produce relevant electronic
documentation to fulfill its obligations to third parties, including statutory
organizations under local law.
MediSave.ca endeavors to use and disclose your personal
information only in limited circumstances. MediSave.ca will do so if it is
necessary to protect any copyright or intellectual property in the material in
the website, or if it is necessary to enforce the MediSave.ca Website Terms and
Conditions of Use.
not share your personally identifiable information with a company that is not
associated with MediSave.ca.
A cookie is a small data file that a web site may write to your hard drive when
you visit them. A cookie file can contain information such as a user ID that
the site uses to track the pages you have visited. The only personal
information a cookie can contain is information you personally supply. A cookie
cannot read data off your hard disk or read cookie files created by other web
traffic patterns and to better serve you when you revisit the site. You can set
your browser to notify you when you receive a cookie, providing you with the
opportunity to either accept or reject it. You can also refuse all cookies by
turning them off in your browser. Once transactions are available on this site,
those customers wishing to conduct online transactions will require the use of
cookies to access full functionality of the site.
MediSave.ca takes all reasonable security measures to protect personal
information from loss, unauthorized access, destruction, misuse, modification
or disclosure. As far as permissible under law, MediSave.ca accepts no
responsibility for the unauthorized access of personal information held by
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Web Use Policy
site, such as text, graphics, images, information obtained from the
MediSave.ca's licensors and other material ("Content") contained on this site
is for informational purposes only. The content have not been evaluated by the
FDA and is not intended to be a substitute for professional medical advice,
diagnosis or treatment. Always seek the advice of your physician or other
qualified health providers with any questions you may have regarding a medical
condition. You should seek medical attention before undertaking any diet,
exercise or other health program described on this web site. MediSave.ca does
not recommend self-management of one's health care. Reliance on any information
provided by or via the Site is solely at your own risk. Information obtained by
using this site is not exhaustive and does not cover all diseases, ailments,
physical conditions or their treatment. The Content provided by MediSave.ca is
compiled from numerous sources. MediSave.ca and its directors, officers,
employees, licensors, suppliers, agents and independent contractors, do not
directly or indirectly practice medicine or provide medical services as part of
MediSave.ca. Should you have any health care-related questions, please call or
see your physician or other health care provider promptly. You should never
disregard medical advice or delay in seeking it because of something you have
read on the Site. If you think you may have a medical emergency, call your
doctor or 911 immediately. This web site contains health or medically related
materials, including information about women's reproductive issues, that you
may find sexually explicit or otherwise offensive. It may not be suitable for
children or other sensitive people. You are solely responsible for compliance
with the laws applicable to your domicile.
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The Pharmacist shall not accept the return for use or re-use of any portion of
any drug or non-prescription medication (Alberta College of Pharmacists
Standard 5.1 (m) Standards of Practice - The Pharmacist, Jan. 1, 1996)
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Your Initial order for each prescription will be delivered
between 14 and 21 days in most cases. All refills should be delivered in
approximately 10 days.
You may call our customer service center toll-free at
1-877-888-DRUG (1-877-888-3784) to track your order. You may also contact us
MediSave.ca will accept full responsibility under this shipping
method for any loss or damage, unless clearly not our fault (i.e. if we were
given a wrong address).
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You must have a valid prescription from a physician licensed to practice
medicine and to prescribe medications in the place where you live.
MediSave.ca will not handle any habit forming or narcotic
pharmaceuticals, also known as scheduled drugs or controlled substances in some
countries. We specialize in chronic care medicines that many people must take
to sustain or improve their life.
You can order up to a three month supply of your medication if
that is what has been prescribed for you.
MediSave.ca will not ship any pharmaceutical product to you
that does not have an approved version in your country of residence.
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Liability of MediSave.ca
If you are dissatisfied with MediSave.ca, any information found thereon, or
remedy is to discontinue using MediSave.ca. This web site, the Content, and any
and all services or products promoted via the web site are provided on an "as
is" basis. The use of the web site, the Content and any product or service
discussed or promoted via the web site is at your own risk. When using the web
site, information will be transmitted over a medium that is beyond the control
and jurisdiction of MediSave.ca and its suppliers. Accordingly, MediSave.ca
assumes no liability for or relating to the delay, failure, interruption or
corruption of any data or other information transmitted in connection with use
of the web site.
MediSave.ca makes no representations or warranties that: (1) the services,
Content, software, text, graphics, links or communications provided on or
through use of the web site, by MediSave.ca or any third party, are accurate,
reliable, complete, timely or error-free; (2) files available for downloading
from or via this online site will be free of infection by viruses, worms,
Trojan horses or other code that manifest contaminating or destructive
properties; (3) the results that may be obtained from the use of the Services
or Content will be reliable; (4) the quality or efficacy of any product and/or
service of any third party that is discussed, promoted, obtained, or purchased
within or via the Site, its Services or Content will meet your expectations; or
(5) any errors in the Services or Content will be corrected.
MediSave.ca is not liable for any personal injury, including death, caused by
your use or misuse of the Site or Content or by any products you purchase from
a third party. In no event shall MediSave.ca or any third parties be liable for
any damages (including, without limitation, incidental and consequential
damages, personal injury/wrongful death, lost profits, or damages resulting
from lost data or business interruption) resulting from the use or inability to
use the web site or the Content whether based on warranty, contract, tort or
any other legal theory, and whether or not MediSave.ca is advised of the
possibility of such damages. Any liability of MediSave.ca shall be limited to
the actual damages incurred by you, not to exceed U.S. $1000.
The above exclusions may not apply in jurisdictions that do not allow the
exclusion of certain warranties. Any claims arising in connection with your use
of this web site or any Content must be brought within one (1) year of the date
of the event giving rise to such action occurred. Remedies under these Terms of
Use are exclusive and are limited to those expressly provided for in these
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